Shipping Policy :::
Customers can avail themselves of nationwide and worldwide shipping options when ordering online. We process one shipping address per order. If you would like to ship to a different address, you may consider placing separate orders and making payments for them separately. The shipping date depends on your preferred delivery location and delivery type.
| Delivery Location | Inside Dhaka | Inside Dhaka Urgent |
| Inside Dhaka | Regular BDT. 60/-* | Within 2-4 working days |
| Inside Dhaka Urgent | Urgent BDT. 250/- | Within 24 hrs** |
| Outside Dhaka | Regular BDT. 150/- | Within 3-6 working days |
My items haven’t arrived yet. What can I do?
First, try to track your order using your order ID from the Order History page by logging in to the website or platform. Or you can call our Service Center hotline for this information.
What if I am not there to receive the order?
Someone on your behalf will receive the order. In this case, we would require verification (phone, SMS, order ID, etc.) & filling out the acknowledgment form to receive the order.
What can I do in case of delayed delivery?
Sometimes, the product delivery may get delayed due to unavoidable circumstances, and it might exceed the delivery schedule mentioned above. If you have any queries regarding the delivery, please reach us through our Hotline.
Please contact us for all kinds of assistance. We are available every day from 10:00 AM. to 11:59 PM.
Hotline: +8801977087697 , +8801886087697
Email: support@berbera.global